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Terms and Conditions


Shopping at District 5 Interiors is very simple and very secure. Browse through our store and find the items you just can't live without... Click the "add to cart" button and the item is automatically placed in your shopping cart. Some items may have additional shipping charges due to their size, weight or special handling requirements. These additional costs ensure that the items are packaged appropriately and arrive in perfect condition in your home.

Once you have everything in your shopping cart, proceed to the checkout. Choose your Shipping Method, add a note with any Special Instructions and complete payment. The final step of the checkout process is to review your order and click on the "Place Order" button. A confirmation page will show a summary of your transaction and an email version of this summary will be promptly sent to the email address you provide.

All credit card transactions and confidential information are verified and protected by SSL encryption.

Note that your credit card will be charged at the time of checkout for all items in your shopping cart. If you receive notice that an item or items are back ordered, you can opt to cancel the order and your card will be refunded. Also, note that custom made items must be canceled within 2 business days. If there is a question concerning whether or not your selection is a custom item please contact us at orders@district5interiors.com and provide your order number.

PHONE IN ORDERS

Placing an order through our shopping cart is as secure as ordering by phone, but we realize that sometimes you may have questions and want to speak to a real person. Please email us at orders@district5interiors.com Monday through Saturday between the hours of 9 am - 5 pm EST. If we are assisting other customers or if it is after hours, please email a detailed message and we will respond as soon as possible.

PROMOTIONS & SALES

From time to time we will run sales promotions that feature discounted pricing on products. Sorry, no price adjustments on previous orders. We reserve the right to cancel any order due to unauthorized or ineligible use of discount.